Refund policy
Returns
We do not accept any returns at this time. If there is an issue with your order please contact us within 5 business days. If any item is defective please let us know within 5 business days from when you receive your order. If 5 business days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Exchanges (if applicable)
We only replace items if they are defective or damaged. Please let us know within 5 business days starting on the day your order been delivered. If you need to exchange it for the same item, send us an email at royaltyandbeads@gmail.com
Shipping
To return your product, you should mail your product to: Royalty and Beads, 3645 Marketplace Blvd, Eastpoint, GA 30344, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We do not accept any returns at this time. If there is an issue with your order please contact us within 5 business days. If any item is defective please let us know within 5 business days from when you receive your order. If 5 business days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Exchanges (if applicable)
We only replace items if they are defective or damaged. Please let us know within 5 business days starting on the day your order been delivered. If you need to exchange it for the same item, send us an email at royaltyandbeads@gmail.com
Shipping
To return your product, you should mail your product to: Royalty and Beads, 3645 Marketplace Blvd, Eastpoint, GA 30344, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.